Shipping policy

Thanks for shipping with Lingobilia.

Here are the terms and conditions of our shipping policy. Please read carefully before making a purchase so you know what to expect.

Shipping and processing times
We process all orders within [three business days] after the order is placed.
Notification of processing and shipping will be given separately for wedding favours
and guest soap orders. Please note that we don’t ship or deliver orders on holidays
or weekends.

In the event of a high order volume, your order might be delayed a few days. Please
be prepared for this possibility when making your purchase. In the case of any
significant shipping delays, we will contact you using the email or phone number you
provided during checkout.

Domestic shipping costs and estimates
We are happy to offer free domestic shipping on orders over €50.00.

With standard free shipping, products are expected to arrive within seven days of placing your order, though sometimes we experience delays].
Here is a summary of the shipping costs using [La Poste]:
Service Price Details
France - Standard
Delivery Tracked

5.60 € up to 1kg
8.60 € 1kg - 3kg
12.60 € 3kg - 5kg

All orders dispatched within four
working days.

UK Delivery 11.00 € up to 500g
16.00 € 500g - 1kg
25,00 € 1kg - 2kg

All orders are generally dispatched within four working days. There may be some delays on orders as customs clearance is now required

Rest of Europe 6.80 € up to 250g
7.80 € up to 500g
8.80 € up to 1kg
10.20 € up to 2kg
If the total weight of the
order is over 2kg please
get in touch.

All orders dispatched within four working days.

Delivery is normally within 4 - 7 working days.

International shipping costs and estimates
We can also offer international shipping. Please contact us for more details. 
Please note that international orders may incur taxes or import duties like VAT.
These are incurred once the package reaches the destination country. Lingobilia is not responsible for these charges—any incurred charges will be the customer’s responsibility.

How can I track my order status?
You will receive an email notification from us once your order has shipped. This email will include a carrier tracking number you can use to check on your order. It can take up to 48 hours for your tracking info to show up. You can track your order once it has been dispatched using the carrier's tracking number and website.

If for some reason you haven’t received your order within 14 business days, please contact us at hello@lingobilia.com We will look into it for you.

Returns and refunds policy
Returned items must be returned in the original packaging, unsealed and in brand-
new condition. Customers are responsible for return shipping.
For Return or Exchange inquiries, please email us ASAP at hello@lingobilia.com
We address each inquiry individually and we will try our best to make sure everyone is satisfied.
To learn more about how we handle returns and refunds, please visit our Returns
and Refunds Policy page at [Include a hyperlink to the R&RP page].